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JEFF BEZOS QUOTES

The Net is pretty cool, but the physical world is the best medium ever.

JEFF BEZOS, Playboy, Feb. 2000

We humans co-evolve with our tools. We change the tools, and the tools change us.

JEFF BEZOS, Newsweek, Dec. 20, 2009

We start with the customer and we work backward. We learn whatever skills we need to service the customer. We build whatever technology we need to service the customer.

JEFF BEZOS, Newsweek, Dec. 20, 2009

As companies get bigger, they have something to lose. When they do, the natural tendency is to get risk-aversive. They lose their boldness. They lose the spirit to innovate. They lose their pioneering qualities. I am bound and determined not to let that happen to Amazon.com.

JEFF BEZOS, Playboy, Feb. 2000

I think. I remember the very first occupation I wanted to be -- when, I think, I was about six years old -- was an archeologist. I would like to point out this was before Indiana Jones. It's a point of pride. Then I wanted to be an astronaut. By the time I was in my high school years, I wanted to be a physicist and then by the time I got to college I wanted to be a computer programmer. That's actually what I studied in school and that's what has led me along the path I'm on.

JEFF BEZOS, Academy of Achievement interview, May 4, 2001

I am not the kind of person women fall in love with. I sort of grow on them, like a fungus. I need to either work alongside somebody or take a series of classes with her -- you know, get to know her over a period of time to let her see that my goofiness is actually an attribute, not a fatal flaw.

JEFF BEZOS, Playboy, Feb. 2000

I think we live in a multi-device world. You're gonna have a tablet computer. Like an iPad or one of it's competitors. You're gonna have a smart phone. You're gonna have a laptop. You know, the tablet computer isn't going to displace the laptop because there are times when you want to write a long memo or a long email message or an article ... if you want to sit down and read a 300 page book, the kindle is the perfect device.

JEFF BEZOS, Charlie Rose interview, Jul. 28, 2010

There's a tendency, I think, for executives to think that the right course of action is to stick to the knitting—stick with what you're good at. That may be a generally good rule, but the problem is the world changes out from under you if you're not constantly adding to your skill set.

JEFF BEZOS, Newsweek, Dec. 20, 2009

Strip malls are a symbol for marginal, low-experience stores that nobody really wants to go to. Over time, say within 10 years, maybe 15 percent of commerce will move online. Will that have a big impact on the physical world? Absolutely. What will that effect be? It will force stores to get better. The ones that don't get better will go by the wayside.

JEFF BEZOS, Playboy, Feb. 2000

Teachers, who are really good create that environment where you can be very satisfied by the process of learning. If you do something and you find it a very satisfying experience then you want to do more of it. The great teachers somehow convey in their very attitude and their words and their actions and everything they do that this is an important thing you're learning. You end up wanting to do more of it and more of it and more of it. That's a real talent some people have to convey the importance of that and to reflect it back to the students.

JEFF BEZOS, Academy of Achievement interview, May 4, 2001

When we talk about earth's most customer-centric company ... we want other companies to look at Amazon and see us as the standard bearer for obsessive focus on the customer as opposed to obsessive focus on the competitor.

JEFF BEZOS, Charlie Rose interview, Jul. 28, 2010

The physical book really has had a 500-year run. It's probably the most successful technology ever. It's hard to come up with things that have had a longer run. If Gutenberg were alive today, he would recognize the physical book and know how to operate it immediately. Given how much change there has been everywhere else, what's remarkable is how stable the book has been for so long. But no technology, not even one as elegant as the book, lasts forever.

JEFF BEZOS, Newsweek, Dec. 20, 2009

That blank sheet of paper stage is one of the hardest stages, and one of the reasons it's hard is because at that stage there's nobody counting on you but yourself ... it's really just you, and you can quit any time. Nobody is going to care.

JEFF BEZOS, Academy of Achievement interview, May 4, 2001

If you can't feed a team with two large pizzas, it's too large.

JEFF BEZOS, attributed, The Biteback Dictionary of Humorous Business Quotations

Online, word of mouth changes. In the old world, someone might tell five people, but in the new world, you can tell 5000. But be careful, because it works both ways. If you make a customer happy, he can tell 5000 people, too.

JEFF BEZOS, Playboy, Feb. 2000


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